Valvoline™, a prominent global lubricant manufacturer and original engine oil maker, is delighted to announce the extension of its exclusive partnership for service fill and after-sales with Eicher Trucks and Buses, a leading player in the commercial vehicle industry. This renewed commitment stands as a testament to the unwavering belief customers have in the strong alliance between Eicher and Valvoline, coming at a significant milestone as the JV, Valvoline Cummins Pvt. Ltd, celebrates 25 years of successful operation in India.
The partnership between Eicher and Valvoline dates back to 2019, where they have made significant strides together, successfully navigating engine technology transitions from BSIV to BSVI, ensuring a seamless customer experience.
Mr. Sandeep Kalia, Managing Director of Valvoline Cummins, expressed his delight about the extended partnership, stating, “We are thrilled to extend our exclusive partnership with Eicher, reflecting the deep trust our partners have in us. Together, we have overcome challenges, navigated industry transitions, and ensured efficient performance of Eicher trucks and buses. This partnership demonstrates our shared commitment to customer-centricity, seamless integration, and relentless pursuit of excellence. Inspired by this collaboration, we look forward to further partnering with Eicher, leveraging our combined expertise and innovative mindset to develop fluids that support new energy vehicle technologies. With shared values and a common vision, we are truly enabling progress in the world.”
Mr. Vinod Aggarwal, Managing Director & CEO of VE Commercial Vehicles Ltd, congratulated Valvoline on their silver jubilee in India and expressed his pleasure in extending the partnership. He highlighted Eicher’s commitment to delivering industry-leading uptime to their truck and bus customers and optimizing maintenance costs through extended service intervals. The continuing partnership with Valvoline reinforces this commitment.
A notable achievement of the partnership has been the flawless integration of backend systems, revolutionizing order fulfillment and automation to enhance the customer experience. By maximizing the uptime of Eicher trucks, both companies have consistently delivered on their promise of reliability and performance.
The collaboration between Eicher and Valvoline has achieved significant milestones since its inception in 2019. One of the key highlights is the development of Eicher Genuine Lubricants, a premium range of lubricants exclusively formulated for Eicher Trucks and Buses. This has showcased Eicher’s commitment to innovation and quality. The successful partnership has witnessed remarkable year-on-year growth of approximately 20%, driven by a streamlined supply chain and Valvoline’s extensive distribution network, supporting Eicher’s expanding operations across the country.
Looking ahead, Eicher and Valvoline are excited about the future prospects offered by their extended partnership. They will collaborate closely for the next phase of growth, developing innovative fluids that meet evolving customer expectations and align with market trends. This includes exploring new technologies like high-performance long drain interval fluids, alternative fuel solutions such as CNG, and advancements in heat transfer fluids (HTFs). Embracing these new developments, Eicher and Valvoline aim to maintain their position at the forefront of the industry.
Moreover, both organizations are committed to leveraging digital platforms to enhance and optimize their services, further improving the overall customer experience. Their focus on digital innovation ensures responsiveness to the ever-changing needs of their valued customers.